1. PRIVACY POLICY

Butterfly Home Care (also known as Becky Healthcare) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website (https://www.butterflyhomecare.com) or interact with us in any other manner.

(1) Information We Collect

We may collect the following types of information from you:

• Personal Information: When you contact us through our website, phone, or email, we may collect personal information that you provide, including your full name, phone number, email address, and mailing address.

• Automatically Collected Information: When you visit our website, we may automatically collect certain information about your device and usage, including IP address, browser type, operating system, referring URLs, and pages viewed.

(2) How We Use Your Information

• We use the information we collect for the following purposes:

• To Communicate with You: We use your contact information to respond to your inquiries, provide services, send administrative updates, and keep you informed.

• Marketing and Promotional Communications: With your consent, we may send updates, newsletters, or marketing communications via email, phone, or text message. You can opt-out at any time.

• Legal Compliance: We may use your information to comply with applicable laws, regulations, or legal obligations.

(3) Consent to Receive Text Messages

You are not required to consent to receiving text messages from Butterfly Home Care (also known as Becky Healthcare). By providing your phone number and opting in, you consent to receive text messages regarding inquiries, services, or related matters. Message and data rates may apply. You can opt-out at any time by replying “STOP.”

(4) Information Sharing and Disclosure

• We do not sell, rent, or transfer SMS consent or phone numbers to third parties for marketing purposes.

• We may share your information with service providers who assist with marketing, customer service, or technical support, ensuring they adhere to data protection agreements.

• We may disclose information when required by law or to protect our rights.

(5) Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of electronic transmission is entirely secure.

(5) Your Rights and Choices

• Opting Out: You can opt out of marketing communications anytime.

• Access & Updates: You have the right to access and update your personal information by contacting us.

(6) Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

(7) Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13.

(8) Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted with an updated “Last Updated” date.

2. SMS TERMS AND CONDITIONS

(1) Consent for SMS Communication

By opting in to receive SMS messages from Butterfly Home Care (also known as Becky Healthcare), you consent to receiving text messages related to our services. We do not sell or share phone numbers obtained through the SMS consent process with third parties for marketing purposes.

(2) Types of SMS Communications

By opting in, you may receive SMS messages related to:

• Appointment reminders

• Follow-up messages

• Billing inquiries

• Promotions or offers

(3) Message Frequency
Message frequency may vary based on service needs. For example, you may receive up to (5 messages per week) for appointment reminders, billing notifications, or other updates.

(4) Potential Fees for SMS Messaging

Standard message and data rates may apply depending on your mobile carrier's pricing plan. Charges may vary for domestic and international messages.

(5) Opt-In Methods

You may opt-in to receive SMS messages from Butterfly Home Care (also known as Becky Healthcare) in the following ways:

• By submitting an online form (https://www.butterflyhomecare.com/contact)

• By filling out a paper form

• By providing consent during a phone call or in-person interaction

(6) Opt-Out Instructions

You can opt out of SMS messages at any time by replying “STOP” to any message. You may also contact us directly at 703-870-1469 to request removal from our SMS communications.

(7) Help & Support

If you are experiencing issues with SMS communications, reply with the keyword “HELP” or contact us at 703-870-1469.

(8) Additional Options

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

(9) Standard Messaging Disclosures

• Message and data rates may apply.

• You can opt-out at any time by texting “STOP.”

• For assistance, text “HELP” or visit our Privacy Policy (https://www.butterflyhomecare.com/privacy-policy).

• Message frequency may vary based on service needs.